OFFICIAL DOCUMENT
Your privacy is our priority. This document transparently explains how kis918 collect, use, store, and protect your personal data as a player on our platform in Malaysia.
Contents of This Policy
Six core principles that guide how we manage your personal data
All data transmitted between your device and our servers kis918 is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks, including Maybank and CIMB. No third party can intercept or read your information while it is in transit.
kis918 have never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you. We use it solely to provide you with better service — not to generate revenue through third-party advertising.
You have full rights to access, correct, download, or request deletion of your personal data held by us. Exercising these rights is straightforward and can be done through your account settings or by contacting our support team kis918 directly.
Your personal data is stored on servers protected by multiple layers of physical and digital security. Access to these databases is strictly limited to staff who require it to perform their job functions, with all access logged and audited on a regular basis.
kis918 only collects data that is strictly necessary to provide our platform services. We do not collect information unrelated to your account operations, transactions, or gaming experience. This principle of data minimisation is a core part of our privacy commitment.
If we make material changes to this Privacy Policy, you will be notified via email or an in-platform notification at least 14 days before the changes take effect. We believe in transparency — you have the right to know how your data will be handled before any changes come into force.
A brief overview of the categories of personal data we process and the reasons for collecting them
Full name, date of birth, phone number, and email address provided during registration. Required to verify your identity and confirm that you meet the minimum age requirement of 18 years.
Records of deposits, withdrawals, and betting history on the platform. Required for processing transactions, resolving disputes, and meeting applicable financial audit requirements.
Gaming session history, betting statistics, and win/loss records. Used to provide in-account statistics, identify potential problem gambling patterns, and improve the overall platform experience.
IP address, device type, operating system, browser type, and connection log data. Used for account security, detecting unauthorized access, and optimizing platform performance for your device.
For many Malaysian users, the first question that comes to mind is straightforward: why does the platform need to know all this? The answer is equally straightforward — every category of data that kis918 everything we collect serves a specific, justifiable purpose. Nothing is kept on the basis that it might come in handy someday.
Identity data is required to confirm you are who you claim to be — this protects you from unauthorised account use and enables us to meet the compliance obligations applicable to online platforms. Transaction data is a financial record necessary for processing deposits and withdrawals correctly, resolving any disputes and ensuring every cent owed to you is handled accurately.
Gaming data allows us to identify patterns that may indicate problem gambling — this forms part of our commitment kis918 towards responsible gaming. Technical data is also our primary security tool: when the system detects a login from an unusual location or device, we can alert you and take immediate protective action before any harm occurs.
This Privacy Policy ("Policy") describes how KIS918 ("we", "platform" or "kis918") collects, uses, stores, discloses, and protects your personal data when you use our website, mobile app, and all services available under the kis918.xyz domain.
We understand that your trust in us depends not only on the quality of our games and the efficiency of our payouts — but also on the confidence that your personal information is handled with respect, responsibility, and transparency. This policy is written in plain, straightforward language rather than confusing legalese, because we believe you deserve to know exactly what happens to your data.
By registering an account or using any of our services kis918, you agree to the collection and use of information as described in this Policy. This Policy should be read together with Terms & Conditions and Responsible Gaming Guide us.
Plain English Summary: We collect only the data needed to deliver the best service to you. We do not sell your data. You may request access, correction, or deletion of your data at any time. We protect your data with the latest technology.
kis918 collect personal data in two main ways: data you provide directly to us, and data collected automatically when you use the platform.
Data you provide directly:
Automatically collected data:
kis918 processes your personal data on valid legal grounds. Depending on the purpose of processing, the bases we rely on are:
Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the validity of any processing that took place prior to the withdrawal.
kis918 use the personal data collected for the following purposes:
kis918 does not sell, rent, or trade your personal data. However, there are limited situations in which we may share your information with specific third parties:
Our Commitment: Every third party that receives your data from kis918 are bound by confidentiality and data protection agreements that prohibit them from using your information for any purpose beyond what is specifically authorised. We select partners whose security standards are equivalent to or exceed our own.
kis918 implement a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental disclosure, alteration, or destruction.
Technical security measures we implement:
While we take reasonable precautions, no system is 100% secure. In the event of a security breach that materially affects your data, we will notify you as promptly as possible and take immediate remedial action.
kis918 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. Retention periods vary by data type:
When data is no longer needed, we will securely delete or anonymise it in accordance with our established deletion procedures.
As a user of the platform kis918, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support@kis918.xyz with the subject line "PRIVACY RIGHTS REQUEST". We will process your request within 30 days. In complex cases, this period may be extended to 60 days, with notice provided to you.
Identity Verification: To protect the security of your account, we may require identity verification before processing any privacy rights request. This ensures that no unauthorised party can access or delete your data.
Platform kis918 uses cookies and similar tracking technologies to enhance your experience, secure your account and understand how our platform is used. Cookies are small text files stored in your web browser when you visit our platform.
| Cookie Categories | Purpose | Duration | Exemptible? |
|---|---|---|---|
| Essential Cookies | Login session verification, account security, core platform functionality | Session / 24 hours | No — required for the platform to function |
| Preference Cookies | Saving your language preference, display settings and gaming preferences | 1 year | Yes — via browser settings |
| Analytics Cookies | Understanding aggregated platform usage patterns for service improvement | 2 years | Yes — via browser settings |
| Security Cookies | Detecting suspicious activity, preventing fraud, and protecting accounts from unauthorized access | 90 days | No — required for security |
You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect platform functionality and your ability to log in to your account.
In the course of operating the platform, your personal data may be transferred to, stored at or processed by servers located outside Malaysia. This may occur in connection with the use of cloud hosting services, game provider services or other technical infrastructure.
When your data is transferred outside Malaysia, kis918 ensuring adequate protection is in place through:
Platform kis918 is intended for adult users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that we have inadvertently collected data from an underage individual, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian who believes your underage child has accessed our platform, please contact us immediately at support@kis918.xyz so that we can take the appropriate action.
kis918 reserve the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform service improvements. Any amendments will be published on this page with an updated "Last Updated" date.
For material changes — that is, changes that significantly alter how we collect, use or protect your personal data — we will provide notice via email or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the updates and make decisions based on the latest information.
Last Updated: This Privacy Policy was last updated on 1 January 2026. We encourage you to check this page periodically to stay informed about how we manage your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please reach out to us through the following channels:
We take every privacy enquiry and complaint seriously. All privacy-related communications you send will be handled by team members specifically trained in data management and privacy protection. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority in your jurisdiction.
A simple way to exercise your privacy rights at KIS918
Request a copy of all personal data we hold about you. Processed within 30 days and delivered to your email in a readable format.
Found an error in your data? Update it directly via your profile settings, or contact our support team for corrections that require additional verification.
Request erasure of your data when it is no longer needed for its original purpose or you withdraw your consent — subject to applicable legal retention obligations.
Request a restriction on the processing of your data in certain circumstances, such as when a dispute regarding data accuracy is under investigation.
Receive your data in a machine-readable format (JSON or CSV) for transfer to another platform upon request.
Object to the processing of your data for direct marketing purposes at any time via the notification settings in your account or by contacting support.
Specify which right you wish to exercise — data access, correction, erasure, restriction, portability or objection. This helps us process your request more quickly and accurately.
Send an email to support@kis918.xyz with the subject line "PRIVACY RIGHTS REQUEST – [Request Type]". Include your full name, registered phone number, and a clear description of your request. Alternatively, use the in-platform live chat for simpler requests.
To protect the security of your account, we may request a brief identity verification before processing your request. This typically only requires confirming an OTP sent to your registered phone number.
We will process your request and respond within 30 business days. For complex requests, this period may be extended to up to 60 days, with an explanatory notice sent to you. There is no charge for exercising these rights.
Answers to the most commonly asked questions about our privacy and data protection practices
Your gaming data is also used to safeguard your wellbeing
Monitoring to Keep You Protected. KIS918 uses your gaming data not only to record your play history, but also to detect patterns that may indicate problem gambling — such as sharply escalating bets, repeated deposit attempts following significant losses, or drastic changes in playing habits. This is one of the most important and beneficial uses of your data.
Enforced Self-Exclusion Limits. When you set deposit limits, loss limits or time limits on your account, the kis918 using real-time session data to ensure those limits are enforced. This data is processed in real time solely to protect your decisions — and for no other purpose.
Respect for Self-Exclusion Decisions. When you activate self-exclusion, kis918 retains a record of this decision to ensure it is fully respected — including preventing re-registration using the same details. This is the only ongoing use of data after account closure that we consider essential for your wellbeing.
This Privacy Policy forms part of a broader policy framework. For a complete overview of your rights and responsibilities as a KIS918 member, please also refer to Terms & Conditions ours that sets out the full terms and conditions of platform use, as well as Responsible Gaming Guide providing information on self-control tools and support resources available in Malaysia.
Register for free and enjoy 500+ games with the assurance that your data is protected by industry-leading security standards