Terms & Conditions KIS918 – Malaysia Platform Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and KIS918 ("we", "the platform", or "kis918") governing your use of the website, mobile application, and all services provided by kis918 under the domain kis918.xyz.

By registering an account, making a deposit, or using any feature or service offered by kis918, you hereby confirm that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, you should not use the platform kis918.

These Terms should be read together with the Privacy Policy and Responsible Gaming Guide us, all of which together form the complete agreement between you and kis918.

To register and use the services kis918, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration
• Must be an individual person — not a company, bot, or any non-human entity
• Not included on any list of individuals excluded from gambling services by any regulatory authority
• Do not register on behalf of another person or use someone else's personal information
• Using a valid and active Malaysian phone number for the verification process
• Providing accurate, truthful, and complete information during the registration process

You are solely responsible for ensuring that your use of the platform kis918 is lawful under the laws and regulations applicable to you in your location. kis918 does not provide legal advice and accepts no responsibility for any legal consequences arising from the use of the platform.

Each member kis918 is only permitted to hold one active account at any one time. Registration of multiple accounts by the same individual is strictly prohibited, regardless of whether the additional accounts use different information, different devices, or different IP addresses.

You are solely responsible for:

• Keeping your account username and password confidential
• All activity that occurs under your account, whether with your knowledge or not
• Notify kis918 immediately if you suspect your account has been accessed without authorisation
• Ensuring that only you use your account — accounts may not be transferred or shared
• Updating your account profile information whenever changes occur, particularly your phone number and email address

kis918 will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials. Please use the two-factor authentication feature provided for added protection.

All financial transactions on the platform kis918 is conducted in Malaysian Ringgit (RM). The minimum deposit is RM20 and the minimum withdrawal is RM50. Maximum deposit and withdrawal limits may vary depending on the selected payment method and account verification level.

Deposit and withdrawal methods accepted by kis918 are as follows:

• Touch 'n Go eWallet — deposits and withdrawals available
• DuitNow — deposits and withdrawals available
• GrabPay — deposit available
• Boost — deposit available
• ShopeePay — deposit available
• FPX (Maybank2u, CIMB Clicks, and other local banks) — deposit available

The name on the bank account or digital wallet you use for transactions must be the same matching the name registered on the account kis918 your account. Transactions from accounts held in a third party's name will not be processed, and the relevant amount will be returned after deduction of any applicable processing fees.

kis918 does not charge any fees for deposits or withdrawals; however, payment service providers may apply their own charges. Processing times: deposits are typically completed in under 60 seconds; withdrawals to digital wallets are usually processed within 3–5 minutes of approval. FPX withdrawals may take longer depending on the bank.

KIS918 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, free tournament tickets, and special festive offers. All promotions are subject to specific terms stated in each offer.

General terms applicable to all bonuses and promotions kis918:

• Wagering Requirement: All bonuses carry a wagering requirement that must be met before any bonus winnings can be withdrawn. This requirement is expressed as a multiple of the bonus amount (e.g., 20x means a RM100 bonus requires RM2,000 in total wagers).
• Valid Period: Each bonus has a specific validity period. Bonuses not used within that period will expire and cannot be reclaimed.
• Eligible Games: Not all games contribute equally towards wagering requirements. Certain games may be excluded entirely.
• Wagering Limits While a Bonus Is Active: While a bonus wagering requirement is still active, the maximum bet per round or per hand may be restricted
• One Active Bonus: Only one promotional bonus may be active at a time unless otherwise stated

KIS918 reserves the right to withdraw, modify, or terminate any promotional offer at any time, with or without prior notice. Any attempt to exploit promotions unfairly will result in bonus forfeiture and may lead to account closure.

All games available on the platform kis918 — including Live Casino, slots, Sports Betting, poker, and lottery — are conducted in accordance with the rules established for each game. Game outcomes are final and may not be disputed unless there is clear, verifiable evidence of a technical error.

Regarding technical errors and service disruptions:

• In the event of a technical error that affects a game outcome, kis918 reserves the right to void the relevant rounds or hands and return the bets to all players involved
• Winnings resulting from software bugs or display errors are void and will not be paid out
• In the event of a connection disruption during gameplay, kis918 will attempt to resume the game from the point of interruption. If this is not possible, the wager will be refunded.
• For live casino games, the result recognised is the one recorded by the main server system, not what is displayed on the player's screen in the event of any discrepancy due to network delays

For Sports Betting, kis918 using the odds displayed at the time the bet is placed. If the odds change after a bet has been confirmed, the original odds will be used to calculate winnings.

The following activities are strictly prohibited on the platform kis918 and may result in immediate account suspension or closure, cancellation of all pending winnings, and legal action where applicable:

• Multiple account registration — owning or attempting to own more than one account
• Use of bots or automated software — using any script, program, or software to automate bets or game outcomes
• Player collusion — colluding secretly with other players to gain an unfair advantage in poker or other multiplayer games
• Bug exploitation — intentionally exploiting software errors or technical bugs to obtain illegitimate winnings
• Payment fraud — using stolen, fraudulent, or another person's payment method
• Money laundering — using the platform kis918 as an instrument for money laundering or financing illegal activities
• Bonus abuse — creating an account or making deposits solely to exploit bonuses with the intention of withdrawing funds without genuine play
• Technical disruption — attempting to access, modify, or interfere with systems or infrastructure kis918 in an unauthorised manner

kis918 is committed to responsible gaming and provides a range of tools to help members manage their activity. We encourage all members to familiarise themselves with these tools and use them proactively.

Self-control tools available in your account kis918 you:

• Deposit Limit — set your own daily, weekly, or monthly deposit limits
• Loss Limit — cap the maximum amount you can lose within a set period
• Play Time Limit — set a daily session time limit
• Temporary Break — suspend account access for a period of 24 hours, 7 days, or 30 days
• Self-Exclusion — block access to the account for a period of 3 months, 6 months, 1 year, or permanently

If you are concerned about your own gambling habits or those of someone you care about, please refer to the Responsible Gambling our team for more information on the support resources available in Malaysia.

The collection, use, and protection of your personal data by kis918 is subject to Privacy Policy ours, which forms part of this agreement. By accepting these Terms, you also accept our Privacy Policy.

In summary, kis918:

• Protecting all personal data with 256-bit SSL encryption
• Not selling or sharing your personal data with third parties for marketing purposes without your consent
• May share necessary data with payment service providers to process your transactions
• Maintaining records of transactions and gaming activity in accordance with applicable legal requirements
• Granting you the right to access, correct, and request deletion of your personal data in accordance with established policy

All platform content kis918 — including but not limited to logos, brand names, interface designs, text, graphics, icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of kis918 and is protected by applicable copyright, trademark, and intellectual property laws.

You are not permitted to:

• Copying, distributing, republishing, modifying, or selling any content from the platform kis918 without prior written consent
• Use of names, logos, or trademarks kis918 in a manner that may mislead or deceive the public
• Attempting to obtain source code, reverse engineer, or decompile any software used by the platform kis918

To the extent permitted by applicable law, kis918 shall not be liable for:

• Any financial losses arising from gambling activity on our platform — losses in gameplay are an unavoidable part of gambling
• Service disruptions caused by technical failures, system maintenance, or circumstances beyond our control
• Actions by third parties, including payment service providers or game providers
• Indirect, consequential, or punitive losses under any circumstances
• Any legal consequences arising from a member's use of the platform in jurisdictions where online gambling is restricted

You have the right to close your account kis918 at any time by contacting our support team. Before the closure is processed, all active bets will be settled and any eligible balance in your wallet will be returned after deducting any bonuses that have not met the wagering requirements.

kis918 reserves the right to suspend or close any member's account, with or without notice, under the following circumstances:

• Violation of any part of these Terms
• Confirmation that a member provided false information during registration or the verification process
• Confirmed fraudulent activity, money laundering, or any other unlawful activity
• At the request of a competent authority
• If it is found that a member is under 18 years of age
• At the member's own request for self-exclusion on responsible gaming grounds

In the event of account closure due to a terms violation, kis918 reserves the right to withhold the account balance until the investigation is complete. If no violation is established following the investigation, the withheld balance will be returned.

If you have any dispute relating to the platform or its services kis918, the following procedure must be followed:

• Step 1: Contact the support team kis918 via live chat or email at support@kis918.xyz, providing a detailed description of your dispute
• Step 2: The support team will review your dispute and provide a response within 5 business days
• Step 3: If you are not satisfied with the first-level resolution, you may escalate the dispute to the Operations Manager via the same email address with the subject line "FORMAL DISPUTE".
• Step 4: A second-level decision will be issued within 14 business days and is final from an internal perspective. kis918

For any disputes that cannot be resolved through internal channels, these Terms shall be interpreted and governed by the applicable laws of our operating jurisdiction. Both parties agree to resolve disputes through arbitration or an alternative dispute resolution process before initiating any formal legal proceedings.

kis918 reserves the right to update, modify, or replace any part of these Terms at any time. Amendments take effect upon being published on the platform. For material changes, we will provide at least 7 days' notice before they come into effect, via email or an in-platform notification.

You are responsible for reviewing these Terms periodically. Continued use of the platform kis918 following the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with any amendment, please stop using the platform and contact us to close your account.